Build better products with honest feedback
Static feedback forms feel like homework. FlowyForm uses a conversational UI to make sharing opinions easy and engaging, resulting in more detailed responses and higher-quality data for your team.
Feedback loops that drive growth
Gathering feedback is only half the battle. FlowyForm provides the tools to understand sentiment, identify pain points, and prioritize your product roadmap.
Product Feedback
Understand how users interact with your features. Collect bug reports, feature requests, and usability feedback in an organized, structured format.
Explore product templatesPost-Purchase Surveys
Learn about the buying experience. Ask customers about shipping, packaging, and product quality immediately after their order arrives.
Browse purchase surveysCustomer Satisfaction
Measure CSAT and brand sentiment. Identify your most loyal advocates and catch unhappy customers before they churn.
View satisfaction flowsDeep sentiment analysis
Numbers only tell part of the story. Use open-ended questions with conditional logic to dive deep into the "Why" behind every customer rating.
Conversational Flow
Encourage longer, more thoughtful responses with our distraction-free interface.
Smart Branching
Ask specific follow-up questions only to users who provide low ratings.
Image-Choice Ratings
Make feedback visual and fun with custom icons, emojis, and images.
Close the loop instantly
Feedback is useless if it sits in a database. FlowyForm automates the distribution of insights so your team can act on them immediately.
Real-time Support Alerts
Instantly notify your support team via Slack or Email when a customer reports a negative experience.
Automated Follow-ups
Trigger personalized "Thank You" emails or discount codes based on the feedback provided.
Turn opinions into a roadmap
Collective customer intelligence is your most valuable asset. FlowyForm allows you to aggregate feedback to spot recurring themes and urgent issues across your user base.
Export your feedback data to share with stakeholders or use our built-in analytics to visualize sentiment shifts after every product update or marketing campaign.
Sentiment Visualization
See high-level trends and monitor satisfaction scores over time.
Private & Secure
Collect sensitive customer opinions with bank-level encryption and privacy controls.
Mobile-First Surveys
Capture feedback in the moment, whether customers are on desktop or mobile.
Start listening to your users
Join thousands of brands using FlowyForm to build better relationships through smart customer feedback. Create your first survey for free.